Privacy Policy

1. Introduction

At Seva Physical Therapy & Wellness Clinic (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us through our website (sevaptny.com) and during your care at our Upper West Side clinic in New York City.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit appointment requests, or interact with our online services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request an appointment or schedule an evaluation online.
• Contact us via online forms, email, or telephone.
• Sign up for newsletters or patient resource updates.

The types of information collected may include:

• Contact Details: Full name, phone number, email address, and home address.
• Appointment Request Data: Preferred dates, times, reason for visit, and general symptom description.
• Technical Data: IP address, browser type, device information, and pages visited via web analytics cookies.

3. How We Use Your Information

We use the information we collect for legitimate clinical and administrative purposes, including:

• Scheduling, confirming, and managing your physical therapy appointments.
• Communicating with you regarding your consultation requests or clinical care questions.
• Improving our website performance, user experience, and clinic services.
• Complying with applicable legal, regulatory, and healthcare requirements in New York State.

4. Protection & Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Third-Party Services & Analytics

Our website may utilize standard third-party tools such as Google Analytics and Google Maps to evaluate website traffic and assist with clinic location mapping. These services use cookies and similar technologies to collect non-personally identifiable usage metrics.